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Get support for your DIRECTV satellite service, fix many of your issues online, and contact DIRECTV customer service. DIRECTV product user guides. Get detailed product info for your DIRECTV satellite and DIRECTV STREAM services. DIRECTV. Get detailed product info for your If you have a visual impairment, the Talking Guide text-to-speech setting on your Genie® DVR can help. Turn it on to hear audio prompts that help you use This User Guide applies to the DIRECTV® HD DVR and the Genie™ HD DVR and Mini Clients The Help Center on directv.com is a rich resource for all types of Customize DIRECTV HD Channel Guide. See how to customize your DIRECTV program guide, so you only see the programs you want. Customize DIRECTV HD Channel DIRECTV. HD anD SD STanDaRD RECEIVERS user guide. DIRECTV HD Receivers. Menu. Note: The SD receiver does not have the “Customer Care & Help” menu item.Watch on your TV Press the Guide button on your remote to view all programs. From the onscreen interactive guide, you can see current and future programs and 4 RECORD IMPORTANT. INFORMATION. ACCESSIBILITY SUPPORT. 5 DIRECTV APP. 6 KNOW YOUR. ON-SCREEN GUIDE. 7 BASICS. 10 DVR PLAYLIST ESSENTIALS. 11 GENIE® HD DVR.