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24 Jan 2017 [toc] Dead/Uncharged Battery: Your Fitbit Surge battery is not charging. Fitbit Surge Needs to be Pluged In: Check to make sure that your charger cable is secur User Manual Getting to know your Fitbit Surge . . Automatic Tracking with Fitbit Surge . To reset the timer, tap the rewind icon or press the Action button. Setting up your Fitbit Surge . . Automatic Tracking with the Fitbit Surge . .. The manual concludes by explaining how to restart your Surge in the event you.Solved: How do I perform a factory restore on my Fitbit Surge? (Clean all data and restote all settings to the original conditions)? 12 Nov 2018 Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on. 29 Mar 2016 If you're in the need of resetting your tracker, you will find the steps below: Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Let go of the buttons. Hi, @yo_mama , there is no factory reset for the Surge. Is there a reason you want to do this ? Something we might be able to help with? Julia | UK. Ionic, Blaze Solved: I'm giving my surge to a friend and I'm getting a new fitbit, how do I factory reset my surge? How do you factory reset/erase the fitbit surge? I am giving it to a friend, and want to return it to factory settings before giving it to him.